General

Synchronizing mobile app data (Sync)
RoloCRM periodically syncs your mobile app and your desktop app. Sometimes, this sync does not happen due to lack of internet connection. When this happens,...
Fri, 16 Apr, 2021 at 10:38 PM
Reset contacts on the mobile app
Under rare circumstances, when your internet connectivity is poor you may experience synchronization issues that may require a complete reset of all your co...
Sat, 17 Apr, 2021 at 12:45 AM
I checked the "Call Summary" on the mobile app. It shows less calls than I made.
Important Note 1. RoloCRM needs internet access to show this report. 2. If you are using mobile data and you are also making calls constantly, you will ...
Sat, 17 Apr, 2021 at 2:08 AM
I have setup call recording, but it's not working
First ensure that you have setup call recording according to the instructions given here. If you have followed all the steps and you are still not able to s...
Sun, 18 Apr, 2021 at 4:40 PM