FAQs

Why is the trips tab blank?
The Trips tab will be populated once users start logging their trips. Until then, the Trips tab will be blank.
Thu, 8 Apr, 2021 at 1:27 AM
Where is my data stored? How secure is it?
We use Amazon Web Services (AWS) to store your data.  All data is encrypted using AES 256 bit encryption. Encryption is applied (1) to data during trans...
Thu, 8 Apr, 2021 at 1:29 AM
Why am I not able to see events added on my Google Calendar?
The first step is to enable Calendar sync (https://rolocrm.freshdesk.com/solution/articles/42000059828-how-can-i-sync-events-added-in-rolocrm-to-my-goog...
Thu, 8 Apr, 2021 at 1:30 AM
I just got a call from a prospect and I want to add this number as a contact. Is there an easy way to do it?
You bet! There is no need to go back and forth between your dialer and RoloCRM. Just follow these steps.
Fri, 31 May, 2019 at 6:49 PM
How can I utilise the Missed Call Feature?
For missed call notifications, the improvement is as follows: 1. Each missed call will be shown as a separate notification along with who missed the cal...
Thu, 8 Apr, 2021 at 1:33 AM
Overall productivity report - an explanation
The overall productivity report has the following columns Users Start Times End Times Effective Working Hours Total Calls Connected Calls Average Ta...
Sun, 25 Apr, 2021 at 10:17 PM