In my Knowlarity integration, why are calls made by my caller appearing against my name? :

In my Knowlarity integration, why are calls made by my caller appearing against my name? Print

Created by: Komal RoloCRM

Modified on: Thu, 8 Apr, 2021 at 1:59 AM

Please check if your rep has been added to your team in RoloCRM? If there are calls by your team members who are not yet in RoloCRM, the calls will be assigned to the Admin within RoloCRM.

That could be the reason the calls made by your rep are appearing as calls you made.

Komal is the author of this solution article.

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In my Knowlarity integration, why are calls made by my caller appearing against my name? Print

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